Terms

Skillvelop provides guidance and preparation services for people applying to study or work abroad, documentation support for visa applications, and online language coaching. We operate from India and deliver everything online.

Registered company details will be published here once incorporation is complete. Until then, contact details are on the contact page.

You are buying professional time and work product. That means an assessment, a plan, documents prepared and reviewed, coaching, and a file built to the standard the receiving body expects.

You are not buying an outcome. Admission is decided by a university, a job offer by an employer, a visa by a government, and a test score by an examiner or an algorithm. We do not control any of those decisions and we do not represent that we do.

The specific work we will do for you is set out in your scope document, which you receive and agree before you pay anything. Where this page and your scope document differ, your scope document applies to your engagement.

Prices are published on the pricing page and are the same for everyone. The price on your scope document is the price published on this website on the day it was issued.

Larger packages are payable in two instalments: the first when you sign the scope document, the second when the first milestone is delivered. Language coaching is payable in full before the batch starts.

Prices are in Indian rupees and include GST where it applies. Government fees, test fees, university application fees, credential evaluation fees, translation, notarisation, apostille, courier, travel, insurance and living costs are not included and are paid by you directly to whoever charges them.

The full policy is a public page: refund and scope policy. It forms part of these terms.

In summary: a full refund within seven days of payment if the first milestone has not been delivered, a partial refund based on milestones completed after that, and no refund where the work was done correctly but a university, employer or government decided against you.

You must give us accurate and complete information. We will not prepare, alter or endorse any document we believe to be untrue, and we will end an engagement without notice and without refund if we discover that information you gave us was false.

You are responsible for submitting your own applications, in your own name. We do not hold your portal credentials, do not submit on your behalf, and do not act as your representative before any authority.

You must provide documents when asked, respond within a reasonable time, and do the parts of the work that have to be yours, including writing your own statement of purpose.

Immigration advice and representation are regulated professions in Canada and Australia. We are not licensed in either country and we do not provide regulated immigration advice or representation for them. What we provide is documentation support, eligibility assessment against published criteria, and application preparation.

Nothing on this website or in any work we do for you is legal advice. Where your situation requires a licensed practitioner, we will tell you, and we take no fee for that referral. See visa and documentation support for the full position.

We are liable for our own errors in the work we agreed to do. Where a visa or admission application is refused because of an error we made in documentation we prepared, we will redo the work at no charge or refund our fee, as set out in the refund and scope policy.

We are not liable for the decisions of universities, employers, governments, examination bodies or any other third party, for changes in law, policy, fees or processing times, or for losses arising from information you gave us that was inaccurate or incomplete.

Except where the law does not allow it to be limited, our total liability in connection with an engagement is limited to the fees you have paid us for that engagement. Nothing in these terms limits your rights under Indian consumer law.

Documents we prepare for you are yours to use for your own applications. Templates, checklists, teaching materials and course recordings remain ours and are licensed to you for your own use only. Please do not redistribute or resell them.

Course recordings are available to you for six months from the end of your batch.

You may end an engagement at any time by telling us in writing. What you are refunded depends on the milestones completed, as set out in the refund and scope policy.

We may end an engagement if you give us false information, ask us to do something we consider dishonest, or if we cannot reach you for sixty days after three attempts. In the last case we will reopen the file once at no charge if you contact us and the route is still available to you.

We may update these terms. The version in force for your engagement is the version published on the date your scope document was issued. Material changes to how our pricing works are recorded with a date in the changelog on how our pricing works.

These terms are governed by the laws of India, and the courts at the location of our registered office have jurisdiction. The specific jurisdiction will be stated here once the company is registered.